Why Money Matters

Rubbing Pennies started as a personal challenge to save $10,000 in one calendar year. As a young couple, we (Ian and Jen) know how important it is to live within your means, avoid acquiring a lot of debt and have a healthy financial cushion to fall on in case of emergency. On April 10, 2010, we set out on the journey of marriage with two steady incomes, a newly purchased home, one vehicle payment, and a very modest savings account. In an effort to beef up our piggy bank, we launched Rubbing Pennies in January 2012. This is our story of how we love the life we live, and how we can afford it.

Friday, August 17, 2012

Cancellation Fees Are So Aggravating!

   We just got jipped out of $50! Our boat insurance policy came due at the end of July. We didn't want to renew so we didn't send a check. I think that is universal. If I don't send you my money, I don't want your product or service! Well they didn't get the hint and auto-charged our AMEX credit card $360 for the next year's coverage. I called to reiterate the "No thanks" and asked to be refunded.
   Evidently there is fine print in the initial contract (which no one reads, but should for this exact reason) that says if they don't have written notice of cancellation upon the renewal deadline, they will automatically charge you. They can give us a refund of the whole amount if we provide proof of insurance that we switched to another company. We didn't. We are just uninsured on the boat. So we get a refund but it's prorated for the 20 days of unwanted coverage we've had since the last policy ended AND we have to pay a $50 cancellation fee for not notifying them in writing that we didn't want to renew. So stupid. I didn't send you a renewal check = I didn't want to renew.

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